Welcome to Sue Chatterton Watercolourist  (the “Site”). Thank you for expressing an interest in my shop and various online services and products. Our products and services are provided subject to the following terms and conditions. I look forward to accompanying you on your watercolour journey

PURCHASING PRODUCTS AND SERVICES

WATERCOLOUR TERMLY SUBSCRIPTION PROJECTS

These give you access to online tutorial based projects while your membership is paid up to date. The projects are added to this service weekly to give you a manageable structure to your progression and development in watercolour painting. It also allows the introduction of topical subjects to give some flexibility over the 3 month period that the service spans, for example weather or nature based. Termly Projects may run over 1 or 2 weeks, dependent on the subject. No paint, paper or other equipment is included in the price of the project. You will continue to have access to the tutorials once the term is up for a period of up to the start of a new term when projects may be converted to single watercolour projects placed in the shop. Past projects will be available on my website therefore at my discretion and details of the archive will be supplied on request to those who had subscribed to the original series. Projects will cover a range of genre and tutorials will be done as if we were in a class situation – as far as is possible. Projects are designed for the beginner to intermediate watercolourist. An online term may run concurrently with sessions in held in my location based daytime classes, projects becoming live on a Tuesday of each week where there is a class in that week. There are usually 11 weeks in a term. Payment is due termly in advance and a link to the project and password will be sent by email. Passwords here remain for the length of the project and on payment by card an invoice will be sent that will contain a link to the project and a password. Paying by BACS will result in two invoices being sent. The first with my BACS payment details and once payment is received, a second invoice will be sent and will contain a link to the project and a password. On receipt of your payment, you will be issued with a password or passwords to access the projects in each term. These will be specific to each individual term, Spring, Summer or Autumn/Winter. The password(s) is/are user and term specific and may not be shared. There is no minimum contract and you can cancel at any time by email, refunds for the Watercolour Termly Subscription Service will be issued on a pro rata basis.

WATERCOLOUR CLASSES

These take place once a week at venues around Staffordshire and pricing is dependent on the cost of the venue and the length of the class. The venues are located in Bradley, Wedgwood (Barlaston), Salt and Weston. Class duration is 2.5 hours for those attending Wedgwood and 2 hours for all other classes. Materials are not included in the cost of the class. They run termly Spring, Summer or Autumn/Winter. Purchase of a place on one of the class lists entitles you to access, via a password, the same project videos, resources and information that the equivalent term’s online service provides. Please note that the videos are not added until two weeks after the projects are attended at class. Resources and information will be available online before the weekly class begins.
Click here for details of my classes based in various locations around Staffordshire.

WATERCOLOUR PAINTING PROJECT PACKAGES

Tutorials will guide you step by step through the project. Resource materials are available to download from my website or by email upon request. Projects will be done simulating a class environment and are designed to give you approximately 2 hours painting instruction per week, allowing you to work at your own speed, stopping and starting where necessary. Painting Projects included in the package may be designed to run over 1 or 2 weeks, dependent on the subject, but this of course is up to you as an individual. On-line help is available via email or WhatsApp or of course you can phone me. The videos are not downloadable but the resources are. No paint, paper or other equipment is included in the price of the project. These are multi session painting projects based on an eleven week period may have been created from previous Watercolour Termly Subscription Projects.

WATERCOLOUR SINGLE PAINTING PROJECTS

Single Projects are available and individually priced and a link to the project and password will be sent by email. Once payment is received, a link to the project and password will be sent by email. Passwords here remain for the length of the project and on payment by card an invoice will be sent that will contain a link to the project and a password. Paying by BACS will result in two invoices being sent. The first with my BACS payment details and once payment is received, a second invoice will be sent and will contain a link to the project and a password.

PROMOTIONAL DISCOUNT COUPONS

In the case of Promotional Coupon Codes we reserve the right to cancel offer(s) without prior written notice.
Promotional discounts and codes applied to a product payment are applied at the checkout.
(You may find you have previously purchased an individually priced single project, that has been part of a Watercolour Termly Subscription Project or a Watercolour Painting Project Package. If this is the case and you wish to buy the complete package, then it is possible to request a coupon code direct from Sue, which can be applied to the purchase of a full package and receive a discount on the purchase price. A Watercolour Single Painting Project previously available in such a package will have this indicated in the product description of the particular Watercolour Termly Subscription Project or a Watercolour Painting Project Package.)

PAYMENT METHODS

My preferred method of payment is by debit card, credit card or BACS at the shop checkout. On payment by card an invoice will be sent that will contain a link to the project and a password. Paying by BACS will result in two invoices being sent. The first with my BACS payment details and once payment is received, a second invoice will be sent and will contain a link to the project and a password. Note that as BACS payments take longer to process, there will be a delay of 3 to 4 days before you receive your second invoice.


REFUNDS -WATERCOLOUR TERMLY SUBSCRIPTION PROJECTS
There is no minimum contract and you can cancel at any time by email, refunds for the Watercolour Termly Service will be issued on a pro rata basis.


REFUNDS – WATERCOLOUR PAINTING PROJECT PACKAGES
Because of the virtual nature of the product package and the release of the passwords to access the product package refunds are only available after negotiation direct with Sue Chatterton via the usual contact methods

REFUNDS -WATERCOLOUR SINGLE PAINTING PROJECTS
Because of the virtual nature of the product and the release of the passwords to access the product refunds are only available after negotiation direct with Sue Chatterton via the usual contact methods

REFUNDS – WORKSHOP BOOKING CANCELLATION POLICY

A full refund on any workshop will be given if Sue must cancel for any reason.
Should you wish to cancel, a refund less 50% of the workshop fee will be made if notice of cancellation is received no later than 30 days of the workshop date.
It is regretted that no refund can be made in respect of bookings cancelled within 30 days of the event, unless due to illness with the support of a doctor’s letter. Bookings may be transferrable by arrangement.

ALTERNATIVE PAYMENT METHODS

The website’s shop checkout will allow payment by BACS, however again I can be contacted direct if you wish to make a separate BACS transfer using the details below. Payment by cheque is possible if you contact me direct.

S Chatterton
HSBC
Sort Code 40-43-03
Account number 82028042

Please request my address to post cheques to, by email art@suechatterton.co.uk or by using a contact form on the website.

WEBSITE TERMS

Welcome to Sue Chatterton Watercolourist  (the “Site”). Our products and services are provided subject to the following terms and conditions. By visiting and using the Site, you agree to be bound by these terms and conditions.
ELECTRONIC COMMUNICATIONS

By visiting and subscribing to Posts or newsletters you consent to receive communications from us by e-mail. You agree that all agreements, notices, disclosures and other communications that we provide to you by e-mail satisfy any legal requirement of a communication in writing.

LICENSE & SITE ACCESS

We grant you a limited, revocable license to access and make personal use of the Site as our customer. However, you are not permitted to:

  • Reproduce, duplicate, copy, sell or otherwise exploit the Site or any image, product and/or tutorial listing, product and/or tutorial description, price, page layout, page design, trade dress, trademark, logo or other content (“Site Content”) for any commercial purpose, except as provided under our express permission.
  • Use a robot, spider or data mining or extraction tool or process to monitor, extract or copy Site Content (except in the operation or use of internet “search engines,” hit counters or similar technology);
  • Use any meta tags, search terms, key terms, or the like that contain the Site’s name or trademarks used on the Site;
  • Engage in any activity that interferes with the Site or another user’s ability to use the Site;
  • Modify, create derivative works from, reverse engineer, decompile or disassemble any technology used to provide the Site and the services offered on the Site; or
  • Assist or encourage any third party in engaging in any activity prohibited by these Terms of Use.
  • Any use of the Site or the Site Contents that is not expressly authorized herein is prohibited and immediately terminates the license granted herein.

WE LINK TO OTHER SITES

This Website may contain links to other web sites. We accept no responsibility for any content displayed in any other Website that may be linked to through this Website and the usage of such sites is done so at the users own risk.

Whilst using the site you are responsible for the security of your account details and password, and you agree to accept responsibility for all activities that occur under your account and password.

Tutorials are made available for the duration of your Watercolour Termly Subscription Service being paid and active. Subscription payment provides access only to the content and does not transfer ownership of any membership content. If your subscription is not renewed, access to the tutorials is suspended, pending renewal payments being made. Your access to the free tutorials will remain even after your subscription ends. Any subsequent subscription re-activation, will restore your account to full content access including previous tutorials.

  • Watercolour Termly Subscription Service plans are intended for the exclusive sole use of the registered bill payer, and are non-transferable.
  • A user is permitted to access subscription only content, via any browsing devices.
  • Any information stored and monitored will NOT be passed to any third parties in accordance with our Privacy Policy.

We urge all users to maintain backup versions of all materials submitted to us. You understand and agree that the provision of any materials to us through the service is done at your own risk and that you will be solely responsible for any loss or damage to your content or image or any damage to your computer system or loss of data that may result in the download or upload of any material. You are solely responsible for creating back-ups of your digital content. We are not responsible for any loss of data and/or files resulting from our suspension or deletion of data and/or files, network or system outages, file corruption or for any other reason. In addition, we are not required to return any materials you submit to the Site.

CANCELLATIONS

You have the right to cancel your subscription at any time, without penalty, under our no contracts policy. After cancellation members will continue to receive access to all tutorials up to the date of a refund request. Any refund will be processed at the discretion of the site administrators and, if granted, will be issued as a partial refund for any duration on a pro rata basis.

PRODUCT DESCRIPTIONS

We attempt to describe the products offered on the Site as accurately as possible. However, we do not warrant that product descriptions or other content of the Site are accurate, complete, reliable, current or error-free. If a product offered by us and purchased by you is not as described, your sole remedy is to request a refund or credit.

APPLICABLE LAW

By visiting the Site, you agree that the laws of the United Kingdom without regard to principles of conflict of laws, will govern this Terms of Use agreement and any dispute of any sort that might arise between you and us relating to this agreement. Any dispute relating in any way to your visit to or use of the Site shall be adjudicated in any UK court and you consent to exclusive jurisdiction and venue in such courts.

PRIVACY

You should review our Privacy Policy, which also governs your visit to the Site, to understand our privacy practices.

COPYRIGHT

All content included on the Site, such as, but not limited to, artwork, images, tutorials, videos, text, descriptions, graphics, logos, and button icons, is the sole property of Sue Chatterton Watercolourist, or its content suppliers and is covered under international copyright laws. The purchase of any product does not provide the purchaser with any copyright interest or other intellectual property right in the product. All content on the Site that is not the property of Sue Chatterton Watercolourist is used with permission. The arrangement of all content on the Site are the exclusive property of Sue Chatterton Watercolourist and is protected by international copyright laws. All software used on the Site is the property of Sue Chatterton Watercolourist and is protected by international copyright laws. All software on the Site that is not the property of Sue Chatterton Watercolourist is used under license with permission. Sue Chatterton Watercolourist will not be held responsible for any infringement of copyright when producing work for a customer. All Customers are responsible for obtaining permissions from artists and/or photographers. Sue Chatterton Watercolourist reserves the right to refuse or reject any images that we believe will infringe copyright law.

TRADEMARKS

Certain marks used on the Site are trademarks or service marks of Sue Chatterton Watercolourist. Certain graphics, logos, page headers, button icons, scripts, and service names are trademarks, service marks, or trade dress of Sue Chatterton Watercolourist or our affiliated companies. Our trademarks and trade dress may not be used for any commercial or other purposes by any party other than Sue Chatterton Watercolourist or our affiliated companies without our prior written consent. All other trademarks and service marks not owned by Sue Chatterton Watercolourist or our affiliated companies that appear on the Site are the property of their respective owners, and may or may not be used without their prior written consent.

MODIFICATION & SEVERABILITY

We reserve the right to make changes to our site, service, policies, and this Terms of Use agreement without notice at any time and in our sole discretion; therefore, you should review our policies, terms, and conditions each time you visit the Site. Your continued use of the Site after we make any such changes constitutes your binding acceptance of those changes. If any of the terms or conditions herein shall be deemed invalid, void, or for any reason unenforceable, that term or condition shall be deemed severable and shall not affect the validity and enforceability of any remaining term or condition.

CONTACT

Email: art@suechatterton.co.uk

These T&Cs are regularly checked and reviewed as necessary, the last date of review was 31st August 2021